Ryan Heitz, Director of Technology, PMP, AWS/SAA, AWS/SOA, MCSE

Ryan Heitz, PMP, Director of Information Technology

Ryan Heitz is a certified project management professional (PMP) and information technology (IT) operations leader. He supports federal data centers and manages physical-to-cloud migrations, leading teams of engineers with expertise in databases, security ops, server and network management, application hosting, and Amazon Web Services Virtual Private Cloud.

Ryan has served in roles as diverse as project management, business development, IT regulatory compliance, enterprise architecture, monitoring and data center analytics, cloud cost management, vendor management, and technical writing. At the U.S. Department of Education’s Institute of Education Sciences, he supported and directed the design and implementation of the application architecture. He also provides oversight for a service desk that supports web developers and statistical researchers.

“I tend to shy away from conventional wisdom in IT project management,” Ryan says. “I find that customers become most engaged when we take a do-it-yourself approach to system design and service management. At QIP, we strive to recognize when it's best to use a cookie cutter and when to use our bare hands."

Ryan is an AWS Solutions Architect (Associate), AWS SysOps Administrator (Associate), and MCSE (Microsoft Certified Systems Engineer), and has ED 6C Public Trust clearance (Active). He also has a degree in Chinese, with a minor in Linguistics. An avid cyclist, he enjoys exploring the D.C. metro area with his wife and two children.

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