BETH YOUNG, CO-FOUNDER AND PResident
Beth Young has devoted most of her career to data-related initiatives for the U.S. Department of Education. She has developed and implemented data standards, managed national data collections, provided statistical analysis, and conducted studies to create research publications. Beth has a record of advancing the consistency, comparability, and quality of education data.
“We are very proud of the reputation QIP has built around providing high-quality products in a timely manner,” Beth says. “Our commitment to this is very important to us.”
Beth also has expertise in project management, collaboration, and developing relationships with stakeholders, having routinely facilitated consensus-building meetings with federal, state, and local teams. She has successfully directed and implemented data quality and use initiatives throughout all phases of the data collection and reporting cycle. She has also delivered numerous presentations at national data, statistical, interoperability, and advocacy meetings and conferences.
Currently a PhD candidate in Education Policy at George Mason University, Beth holds an MPA from Arizona State University and a BA in Policy Studies from Syracuse University. She also serves on the City of Fairfax Commission for Women and in her free time can be found on the soccer field as a player and coach.
TOM SZUBA, CO-FOUNDER AND VICE PRESIDENT
Tom Szuba specializes in the development of data-related publications that empower the education community through audience appropriate, user-friendly, and technically accurate language and graphic design. He works to build consensus on data-related messaging, identify best practices for data system management, and convey important information to stakeholders who make policy, administrative, and instructional decisions affecting our education system.
“We’re making meaningful contributions that continually improve data quality and decisionmaking at all levels,” Tom says. “QIP is successful at this because we only look for opportunities where we are the right people to meet our clients’ growing and evolving needs, based on our skills and capabilities and our proven record of trustworthiness and reliability.”
An effective manager and facilitator of complex projects, Tom possesses extensive data system, communications, management, and consulting experience—including website communications and content strategy, as well as data standards, indicators, information security, and data ethics. He has also developed numerous data-related best practice publications, including documents about data visualization, descriptive research, socioeconomic status measures, collaboration with researchers, metadata, decision support systems, education indicators, data ethics, and safeguarding data and technology.
Tom holds a PhD from the University of Virginia, an MEd from the University of California at Berkeley, and a BA in Psychology from Yale University. He is active with his church, serves on the board of his local library, and can often be found at fields, stages, and swimming pools rooting for his kids.
Deanna Glick, Director of Communications
Deanna Glick is a communications and content specialist with extensive experience in writing, editing, content packaging, and content strategy in the public and private sectors. She leads QIP’s team of communications professionals, including writers, editors, graphic designers, and video producers, to develop top-notch content experiences that clearly represent education research and data. She also supports QIP’s internal communications, marketing, and business development efforts.
“I love seeing the impact of good information communicated effectively, whether through a nicely written 300-word blog post or a stunning 2-minute video,” Deanna says. “People love stories. I like to help clients find their story, communicate that story in the best way possible to the appropriate audience, and then watch them succeed.”
Prior to joining QIP, Deanna managed and consulted on many editorial and marketing communications projects for various companies and clients. Much of her work has focused on education, government, and technology; her background includes communications and program support at education-related nonprofits and she spent several years covering schools and districts as a journalist in California. Deanna’s written pieces have appeared in national and international print and online media.
Deanna holds a BA in Communications from California State University, Fullerton. She enjoys spending time outdoors and in the water with her daughter and friends, from gardening and visiting the pool to camping and kayaking.
Ryan Heitz, Director of Technology
Ryan Heitz is a certified project management professional and IT expert. He supports federal data centers and manages physical-to-cloud migrations, leading teams of engineers with expertise in Microsoft Windows Server, Microsoft SQL Server, Microsoft Internet Information Services, .NET web applications, F5 Traffic Management, and Amazon Web Services Virtual Private Cloud.
Ryan has served federal customers in roles as diverse as project management, customer service, federal IT regulatory compliance, battalion enterprise architecture, security administration, server administration, database administration, procurement, and technical writing. At the U.S. Department of Education’s Institute of Education Sciences, he supported and directed the design and implementation of the website architecture. He also provides oversight for a service desk that helps developers and researchers.
"I tend to shy away from conventional wisdom in IT project management,” Ryan says. “I find that customers become most engaged when we take a do-it-yourself approach to product design and service management. At QIP, we strive to recognize when it's best to use a cookie cutter, and when to use our bare hands."
In addition to holding a broad array of industry certifications in computer systems and project management, Ryan also has a degree in Chinese, with a minor in Linguistics. An avid bicycler, he enjoys exploring the DC metro area with his wife and two children.
doug lordan, director of business development
Doug Lordan leads QIP’s business development efforts and seeks to provide QIP’s new business initiatives with custom government contracting proposal responses. He partners with other QIP departments to expand growing product offerings.
“I’ve modeled my approach to business development as a problem solver,” Doug says. “Each sale begins with a relationship. Gaining a potential customer’s trust by truly listening to their needs and not just selling a product or service is key. I want to be relied upon as their go-to expert for the solutions they desire.”
Prior to joining QIP, Doug worked in business development and management positioning of cybersecurity solutions. He also worked on global supply chain logistics solutions for corporate and government agency clients.
Doug holds a bachelor’s degree in Business Administration and an MBA in Federal Acquisition Regulation/Contracting. He enjoys spending time with his wife and two sons, playing sports, and enjoying the outdoors in Northern Virginia.
Kris Dunman, Program Manager
Kris Dunman works directly with stakeholders in federal, state, and local education agencies to identify issues in education data policy and build consensus around solutions. She serves as director of the Administrative Data Project (ADI), which is funded by the National Center for Education Statistics of the U.S. Department of Education. This role includes managing QIP’s support for the National Forum on Education Statistics and the development and maintenance of the School Courses for the Exchange of Data Classification System.
“As an anthropologist, I was trained to work closely with members of a community to turn ideas into actions that have real-world benefits,” Kris says. “I bring these skills to my work in the education data community.”
Her MA in Applied Anthropology and Project Management Professional (PMP) Certification help Kris support and promote the mission of the Forum in many ways. Valued knowledge and skills include qualitative and quantitative research methods, data management, participatory research, and facilitation techniques.
Prior to joining QIP, Kris managed projects and conducted research in adolescent health and education. She enjoys watersports, including kayaking and paddleboarding, on the Chesapeake Bay.
Mary Barron, Publications Manager
Mary Barron serves as a writer, editor, publications specialist, and team leader. She produces and manages traditional and online media projects that include content development, writing, editing, graphic design, layout, and Section 508 compliance.
Mary has led a variety of projects relating to print documents, interactive media, and graphics for numerous U.S. Department of Education programs, including the Statewide Longitudinal Data Systems Grant Program, the National Forum on Education Statistics, the Early Learning Challenge Technical Assistance program, and other federal programs.
“I believe the most effective publications are the result of teamwork,” Mary says. “QIP’s staff encompasses a wide array of skills, and the whole is greater than the sum of its parts.”
Prior to her work with QIP, Mary served as assistant editor for a nonprofit association for public housing authorities. She holds an MA in Professional Writing/Editing from George Mason University and a BA in Sociology from Clemson University. She enjoys cheering on Clemson’s football team and researching family history.
Lindsey Huster, Communications Manager
Lindsey Huster specializes in a broad range of communications, including writing, graphic design, web content, front-end coding, and video production projects.
A creative and effective manager, Lindsey leads the company’s full range of video and graphics services and supports the QIP’s web content projects through design, needs assessment, web analytics, and content strategy expertise. She also delivers internal and external technical assistance workshops and subsequent engagements with content creators.
“I love wearing many hats in my position,” Lindsey says. “I think it’s good to be skilled up in a lot of things instead of a master of one.”
Lindsey is proficient using Adobe Photoshop, Illustrator, InDesign, and many other web applications and tools. She holds a BA in English from Marquette University. Lindsey enjoys traveling and dancing in her spare time.
Jim Goodell, Senior Analyst
Jim Goodell has extensive experience with data standards and learning management initiatives. He leads standards development for the Common Education Data Standards and works with stakeholders from early learning, K12, postsecondary, and workforce organizations. Jim has also been a voice in many education technology standards initiatives and has delivered numerous presentations at national data, interoperability, and advocacy meetings and conferences.
“A shift is taking place in the way data is used to support education,” Jim says. “Student-centered learning requires different processes and data than traditional classroom models and accountability systems. Our work supports the quality and efficiency of data use in current and emerging systems.”
Jim co-authored a paper on integrated systems for student-centered learning and developed a best-practice guide on the teacher-student data link. He has been an invited speaker at numerous conferences on education data standards, educational technology, formative assessment, school improvement, and change management.
Prior to working at QIP, Jim was executive vice president at the Center for Educational Leadership and Technology. He worked with state education agencies, local education agencies, and other learning organizations on education data projects and was the lead architect for the organization’s school improvement planning and performance management systems.
Jim holds a BS in Management from Worcester Polytechnic Institute. He has held an elementary-level teacher license and served on a local school board. Jim is active in his church and family life with three children.
KELLI SAMPSON, SENIOR EDUCATION ANALYST
Kelli Sampson, senior education analyst, specializes in the Common Core of Data (CCD). She leads the team of analysts charged with data collection, data quality analysis, and file production for the CCD files that are published by the National Center for Education Statistics of the U.S. Department of Education. Her work also includes other EDFacts Technical Support Services data management tasks that focus on the improved quality and use of EDFacts data.
Prior to joining QIP, Kelli was an elementary school teacher for seven years. Her experience ranges from first grade to world language instruction in several large public school districts. Kelli’s research work during her MA program piqued her interest in education data.
"Knowing the importance of the CCD data and how it impacts policy decisions,” Kelli says, “it is very rewarding to work on improving the quality of the data and seeing it have an impact on multiple programs and publications."
Kelli holds a BA in Elementary Education and Spanish from North Park University, Chicago, and an MA in Teacher Leadership from Saint Mary’s College of California. She enjoys spending time with her family and exploring the DC area.
MELISSA WILKS, SENIOR EDUCATION ANALYST
Melissa Wilks is the senior education analyst leading the QIP team working on data management for the Department of Education’s EDFacts initiative, which collects K12 performance data from state education agencies. Her work includes data analysis, data quality reviews, data usage and systems training, and EDFacts public file production.
As part of the EDFacts Technical Support Services contract, Melissa provides training to Department of Education staff on the use of EDFacts data and systems. She conducts data quality reviews on high school graduation rates and assessment data. Melissa has worked with the Department of Education’s Office of Safe and Healthy Schools (OSHS) to refine and document its data quality processes on homeless student data and continues to work with OSHS and QIP colleagues to produce district-level homeless student data files for public use.
“Using data to drive decisionmaking only makes sense when those data are used both responsibly and intelligently,” Melissa says. “I highly value the work I have done with the Department of Education to improve data quality, create products for both public and internal use, and enhance data literacy.”
Prior to joining QIP, Melissa was an acquisitions editor for an academic publishing company, specializing in books on political science, religious studies, and geography. She holds a BA in Government and Linguistics from the College of William and Mary, and an MPP in Public Policy from the University of Maryland, with a concentration in social policy. She lives in DC and spends her free time dominating trivia nights, leading a book club, going to plays and museums, volunteering as an adult literacy tutor, and traveling.